[Isl] FW: Description of project to circulate

[Neil Charness]

Hi Folks:

See below for a fuller description from Patricia Born who is looking to team up with an ISL affiliate concerning evaluation of the Florida Ombudsman program for nursing homes, assisted living facilities, and adult family day care homes.  This would likely lead to an interdisciplinary pilot project grant from ISL (due March 23).

Best, Neil

Neil Charness, Ph.D., William G. Chase Professor of Psychology
Director, Institute for Successful Longevity www.isl.fsu.edu<http://www.isl.fsu.edu/>
Department of Psychology, Florida State University
1107 West Call Street, Tallahassee, Florida, USA 32306-4301
Phone (office): 850-644-6686; Fax: 850-644-7739
E-mail: charness at psy.fsu.edu<mailto:charness at psy.fsu.edu>; http://www.psy.fsu.edu/~charness/

Please Note:
Due to Florida's very broad public records law, most written business communications to or from FSU staff and/or any public college or university employee are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure.

From: Patricia Born <pborn at business.fsu.edu>
Sent: Wednesday, January 29, 2020 4:03 PM
To: Neil Charness <charness at psy.fsu.edu>
Cc: Callie Kindelsperger <cperson at fsu.edu>; Willard Edmonds <btedmond at fsu.edu>
Subject: RE: Description of project to circulate

Hi!
I hope to obtain a dataset from the Florida Department of Elder Affairs that contains information about all facility assessments and complain investigations conducted by volunteers in the state long term care ombudsman program. My first objective is to evaluate how changes to the ombudsman duties have affected the number and nature of the complaints filed against nursing homes, assisted living facilities, and adult family day care homes. For example, ombudsmen usually visited every facility once per year for an annual assessment; a facility would not be visited again unless there was a complaint. Within the past 7-8 years, the program instituted quarterly "visits" that result in more interactions between residents and ombudsmen and more opportunities for ombudsmen to consult with facility staff, e.g., on ensuring that they are meeting resident rights, sharing best practices, etc. I am looking for someone who might be interested in assisting in my evaluation.
Patty

From: Neil Charness <charness at psy.fsu.edu<mailto:charness at psy.fsu.edu>>
Sent: Monday, January 27, 2020 7:24 PM
To: Patricia Born <pborn at business.fsu.edu<mailto:pborn at business.fsu.edu>>
Cc: Callie Kindelsperger <cperson at fsu.edu<mailto:cperson at fsu.edu>>; Willard Edmonds <btedmond at fsu.edu<mailto:btedmond at fsu.edu>>
Subject: Description of project to circulate

Hi Patty:

Thanks for coming to the meeting and alerting us to that ombudsman project possibility.  Can you give us a brief description of what you hope to do so that we can circulate it to the ISL listserv?

Best, Neil

Neil Charness, Ph.D., William G. Chase Professor of Psychology
Director, Institute for Successful Longevity www.isl.fsu.edu<http:// www.isl.fsu.edu>
Department of Psychology, Florida State University
1107 West Call Street, Tallahassee, Florida, USA 32306-4301
Phone (office): 850-644-6686; Fax: 850-644-7739
E-mail: charness at psy.fsu.edu<mailto:charness at psy.fsu.edu>; http://www.psy.fsu.edu/~charness/
Please Note:
Due to Florida's very broad public records law, most written business communications to or from FSU staff and/or any public college or university employee are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure.

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