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<p class="MsoNormal"><span style="color:#1F497D">Hi Folks:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">See below for a fuller description from Patricia Born who is looking to team up with an ISL affiliate concerning evaluation of the Florida Ombudsman program for nursing homes, assisted living facilities, and
adult family day care homes. This would likely lead to an interdisciplinary pilot project grant from ISL (due March 23).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best, Neil<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#282828">Neil Charness, Ph.D., William G. Chase Professor of Psychology<br>
Director, Institute for Successful Longevity </span><span style="color:#1F497D"><a href="http://www.isl.fsu.edu/"><span style="color:blue">www.isl.fsu.edu</span></a></span><span style="color:#282828"><br>
Department of Psychology, Florida State University<br>
1107 West Call Street, Tallahassee, Florida, USA 32306-4301<br>
Phone (office): 850-644-6686; Fax: 850-644-7739<br>
E-mail: </span><span style="color:#1F497D"><a href="mailto:charness@psy.fsu.edu"><span style="color:blue">charness@psy.fsu.edu</span></a></span><span style="color:#282828">;
</span><span style="color:#1F497D"><a href="http://www.psy.fsu.edu/~charness/"><span style="color:blue">http://www.psy.fsu.edu/~charness/</span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Please Note:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Due to Florida’s very broad public records law, most written business communications to or from FSU staff and/or any public college or university employee are public records, available to the public and media upon
request. Therefore, this e-mail communication may be subject to public disclosure.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Patricia Born <pborn@business.fsu.edu> <br>
<b>Sent:</b> Wednesday, January 29, 2020 4:03 PM<br>
<b>To:</b> Neil Charness <charness@psy.fsu.edu><br>
<b>Cc:</b> Callie Kindelsperger <cperson@fsu.edu>; Willard Edmonds <btedmond@fsu.edu><br>
<b>Subject:</b> RE: Description of project to circulate<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi!<o:p></o:p></p>
<p class="MsoNormal">I hope to obtain a dataset from the Florida Department of Elder Affairs that contains information about all facility assessments and complain investigations conducted by volunteers in the state long term care ombudsman program. My first
objective is to evaluate how changes to the ombudsman duties have affected the number and nature of the complaints filed against nursing homes, assisted living facilities, and adult family day care homes. For example, ombudsmen usually visited every facility
once per year for an annual assessment; a facility would not be visited again unless there was a complaint. Within the past 7-8 years, the program instituted quarterly “visits” that result in more interactions between residents and ombudsmen and more opportunities
for ombudsmen to consult with facility staff, e.g., on ensuring that they are meeting resident rights, sharing best practices, etc. I am looking for someone who might be interested in assisting in my evaluation.<o:p></o:p></p>
<p class="MsoNormal">Patty <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Neil Charness <<a href="mailto:charness@psy.fsu.edu">charness@psy.fsu.edu</a>>
<br>
<b>Sent:</b> Monday, January 27, 2020 7:24 PM<br>
<b>To:</b> Patricia Born <<a href="mailto:pborn@business.fsu.edu">pborn@business.fsu.edu</a>><br>
<b>Cc:</b> Callie Kindelsperger <<a href="mailto:cperson@fsu.edu">cperson@fsu.edu</a>>; Willard Edmonds <<a href="mailto:btedmond@fsu.edu">btedmond@fsu.edu</a>><br>
<b>Subject:</b> Description of project to circulate<o:p></o:p></p>
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</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Patty:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks for coming to the meeting and alerting us to that ombudsman project possibility. Can you give us a brief description of what you hope to do so that we can circulate it to the ISL listserv?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best, Neil<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Neil Charness, Ph.D., William G. Chase Professor of Psychology<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Director, Institute for Successful Longevity<a href="http:// www.isl.fsu.edu"><span style="color:blue"> www.isl.fsu.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Department of Psychology, Florida State University<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">1107 West Call Street, Tallahassee, Florida, USA 32306-4301<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Phone (office): 850-644-6686; Fax: 850-644-7739<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">E-mail: <a href="mailto:charness@psy.fsu.edu"><span style="color:blue">charness@psy.fsu.edu</span></a>; <a href="http://www.psy.fsu.edu/~charness/"><span style="color:blue">http://www.psy.fsu.edu/~charness/</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Please Note:<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Due to Florida’s very broad public records law, most written business communications to or from FSU staff and/or any public college or university employee
are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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