[Hpc-notice] RESOLVED: HPC Storage issues

[Casey Mc Laughlin]

Hi HPC users,

Thanks for your patience while we resolved the storage issues on the High Performance Compute cluster. Our System Team reports that all services are fully functional again.

Please let us know if you experience any residual issues from the incident: support at rcc.fsu.edu<mailto:support at rcc.fsu.edu>.

Best regards,
The RCC Team

________________________________
From: hpc-staff <hpc-staff-bounces at lists.fsu.edu> on behalf of Casey Mc Laughlin via hpc-staff <hpc-staff at lists.fsu.edu>
Sent: Wednesday, August 13, 2025 10:23 AM
To: JESfwd-hpc-notice <hpc-notice at lists.fsu.edu>
Cc: Casey Mc Laughlin <cmclaughlin at fsu.edu>; JESfwd-hpc-staff <hpc-staff at lists.fsu.edu>; dl-ITS-IncidentReporting <IncidentReporting at fsu.edu>
Subject: [hpc-staff] HPC Storage issues

Hi HPC users,

We are currently experiencing an issue with our GPFS storage system on the High Performance Compute cluster. This is affecting logins to our compute and login nodes.

Specifically, when you login to a login node via SSH or Open OnDemand, the connection hangs indefinitely. When logging in via SSH, you can bypass the issue by pressing CTRL+C during login.

As far as we know, currently running jobs should not be affected unless they use MATLAB or any libraries in the /gpfs/research/software volume.

Our systems team has identified the issue and is working on correcting it. We will send another notice when it is resolved.

Best regards,
The RCC Team



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