From SStafford at fsu.edu  Fri Dec 18 04:52:17 2020
From: SStafford at fsu.edu (Sherry Stafford)
Date: Fri, 18 Dec 2020 09:52:17 +0000
Subject: [Its-colocation-customers] Maintenance schedule for switches in
 Sliger CoLo space
In-Reply-To: <BN6PR02MB2724D2696FB17F32AB3457F0ACEE0@BN6PR02MB2724.namprd02.prod.outlook.com>
References: <BN6PR02MB2724D2696FB17F32AB3457F0ACEE0@BN6PR02MB2724.namprd02.prod.outlook.com>
Message-ID: <BN6PR02MB2724A3F3AF8F266FAA7D9FD3ACC30@BN6PR02MB2724.namprd02.prod.outlook.com>

Good morning,

All work has been completed with success this morning. If there are any issues, please let me know.

Thank you and have a great day.

Sherry

From: Sherry Stafford
Sent: Thursday, November 5, 2020 9:19 AM
To: its-colocation-customers at lists.fsu.edu
Cc: Mitch Gans <mgans at fsu.edu>; Fred Jordan <fmjordan at fsu.edu>
Subject: Maintenance schedule for switches in Sliger CoLo space

Good morning,

We will be completing a software upgrade on the following switches in the Sliger CoLo Data Center which also requires a reboot. This will result in a network service interruption to resources for a period of 5-10 minutes.

Date: December 18, 2020
Time: 4:00 a.m.
Device:  bes-colo-102.bfs.fsu.edu
The CoLo switch stack will be the first to upgrade and then reboot, this provides the client connectivity to all customers in the BFS data center (CoLo).


Date: December 18, 2020
Time 4:30 a.m.
Device: colo-d-102.bfs.fdu.edu
               This switch provides data services to CCI, COAPS, and ExpressLane. This will be a secondary interruption, although this one will be a shorter interruption in the 3-5 minutes.


If these dates/times are in conflict with any schedule, please let me know what an available date and timeslot may be more appropriate.

Thank you,
Sherry Stafford
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From michael.mcdonald at fsu.edu  Fri Dec 18 08:24:50 2020
From: michael.mcdonald at fsu.edu (Michael McDonald)
Date: Fri, 18 Dec 2020 13:24:50 +0000
Subject: [Its-colocation-customers] Maintenance schedule for switches in
 Sliger CoLo space
In-Reply-To: <BN6PR02MB2724A3F3AF8F266FAA7D9FD3ACC30@BN6PR02MB2724.namprd02.prod.outlook.com>
References: <BN6PR02MB2724D2696FB17F32AB3457F0ACEE0@BN6PR02MB2724.namprd02.prod.outlook.com>,
 <BN6PR02MB2724A3F3AF8F266FAA7D9FD3ACC30@BN6PR02MB2724.namprd02.prod.outlook.com>
Message-ID: <SN6PR02MB511760A8F400ED4461C6CB9E8BC30@SN6PR02MB5117.namprd02.prod.outlook.com>

** URGENT **
You all must have accidentally dropped the "144.174.96.0/22" VLAN 2296 NoleNet Express Ln from the CoLo switches. As a result, all of our hosts on this are currently inaccessible.

https://www.dropbox.com/s/hguvfyud0gyk1n0/Screen%20Shot%202020-12-18%20at%208.24.31%20AM.png?dl=0

________________________________________
From: Its-colocation-customers <its-colocation-customers-bounces at lists.fsu.edu> on behalf of Sherry Stafford via Its-colocation-customers <its-colocation-customers at lists.fsu.edu>
Sent: Friday, December 18, 2020 4:52 AM
To: its-colocation-customers at lists.fsu.edu
Cc: Fred Jordan
Subject: Re: [Its-colocation-customers] Maintenance schedule for switches in Sliger CoLo space

Good morning,

All work has been completed with success this morning. If there are any issues, please let me know.

Thank you and have a great day.

Sherry

From: Sherry Stafford
Sent: Thursday, November 5, 2020 9:19 AM
To: its-colocation-customers at lists.fsu.edu
Cc: Mitch Gans <mgans at fsu.edu>; Fred Jordan <fmjordan at fsu.edu>
Subject: Maintenance schedule for switches in Sliger CoLo space

Good morning,

We will be completing a software upgrade on the following switches in the Sliger CoLo Data Center which also requires a reboot. This will result in a network service interruption to resources for a period of 5-10 minutes.

Date: December 18, 2020
Time: 4:00 a.m.
Device:  bes-colo-102.bfs.fsu.edu
The CoLo switch stack will be the first to upgrade and then reboot, this provides the client connectivity to all customers in the BFS data center (CoLo).


Date: December 18, 2020
Time 4:30 a.m.
Device: colo-d-102.bfs.fdu.edu
               This switch provides data services to CCI, COAPS, and ExpressLane. This will be a secondary interruption, although this one will be a shorter interruption in the 3-5 minutes.


If these dates/times are in conflict with any schedule, please let me know what an available date and timeslot may be more appropriate.

Thank you,
Sherry Stafford



From michael.mcdonald at fsu.edu  Fri Dec 18 10:59:37 2020
From: michael.mcdonald at fsu.edu (Michael McDonald)
Date: Fri, 18 Dec 2020 15:59:37 +0000
Subject: [Its-colocation-customers] Maintenance schedule for switches in
 Sliger CoLo space
In-Reply-To: <BN6PR02MB2724A3F3AF8F266FAA7D9FD3ACC30@BN6PR02MB2724.namprd02.prod.outlook.com>
References: <BN6PR02MB2724D2696FB17F32AB3457F0ACEE0@BN6PR02MB2724.namprd02.prod.outlook.com>,
 <BN6PR02MB2724A3F3AF8F266FAA7D9FD3ACC30@BN6PR02MB2724.namprd02.prod.outlook.com>
Message-ID: <SN6PR02MB5117229D658F967848BF84CD8BC30@SN6PR02MB5117.namprd02.prod.outlook.com>

FYI, This issue was resolved by Sherry. Thank you!

The summary was that the bfs-colo-d TurboIron had been up w/o reboot for quite some time (900+ days) and the last config changes (tagging vlan 2296 on certain ports) was not written to mem or lost on reboot. Once Sherry added them back the network was happy again.

________________________________________
From: Its-colocation-customers <its-colocation-customers-bounces at lists.fsu.edu> on behalf of Sherry Stafford via Its-colocation-customers <its-colocation-customers at lists.fsu.edu>
Sent: Friday, December 18, 2020 4:52 AM
To: its-colocation-customers at lists.fsu.edu
Cc: Fred Jordan
Subject: Re: [Its-colocation-customers] Maintenance schedule for switches in Sliger CoLo space

Good morning,

All work has been completed with success this morning. If there are any issues, please let me know.

Thank you and have a great day.

Sherry

From: Sherry Stafford
Sent: Thursday, November 5, 2020 9:19 AM
To: its-colocation-customers at lists.fsu.edu
Cc: Mitch Gans <mgans at fsu.edu>; Fred Jordan <fmjordan at fsu.edu>
Subject: Maintenance schedule for switches in Sliger CoLo space

Good morning,

We will be completing a software upgrade on the following switches in the Sliger CoLo Data Center which also requires a reboot. This will result in a network service interruption to resources for a period of 5-10 minutes.

Date: December 18, 2020
Time: 4:00 a.m.
Device:  bes-colo-102.bfs.fsu.edu
The CoLo switch stack will be the first to upgrade and then reboot, this provides the client connectivity to all customers in the BFS data center (CoLo).


Date: December 18, 2020
Time 4:30 a.m.
Device: colo-d-102.bfs.fdu.edu
               This switch provides data services to CCI, COAPS, and ExpressLane. This will be a secondary interruption, although this one will be a shorter interruption in the 3-5 minutes.


If these dates/times are in conflict with any schedule, please let me know what an available date and timeslot may be more appropriate.

Thank you,
Sherry Stafford