[HRMS] Employee Assistance Program Available Services

[HR Important Message]

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An important message from FSU Office of Human Resources

This message has been approved by Shelley Lopez, Program Director, Communications/Special Projects, for distribution to all Department Representatives.
Please share the following information with your department.

Florida State University values employees and the work that they do. Because of this, the Employee Assistance Program (EAP)<https://eap.fsu.edu/> was created in the spring of 1995 to improve the well-being of FSU employees by providing assistance through personal and/or work-place difficulties.
To ensure the health and safety of both counselors and clients during this emergency period, all services are being offered via phone and video. Requests for in-person appointments will be assessed on a case-by-case basis. EAP's highest priority is to continue our commitment to FSU employees by providing the following services:
Confidential Counseling Sessions
Employees and their dependents have access to confidential and timely problem identification/assessment services. Through constructive confrontation, motivation, and short-term intervention with employee clients, these sessions address problems that affect job performance. When necessary, clients are referred for diagnosis, long-term treatment, monitoring, and follow-up services.
Confidential Supervisor Consults
Consultation, training, and support are available to those who manage employees seeking assistance (VP's, Deans, Directors, Department Heads, Department Chairs, managers, and all other supervisory personnel). The goal is to enhance the employee's work environment and improve job performance and satisfaction.
Mediation/Guided Discussion Services
Sometimes, parties need help to resolve their differences. When employees need help in resolving conflict, they may turn to the EAP Conflict Resolution Program which includes free, confidential Mediation and Guided Discussions to help resolve disputes.
Emergency Loan Fund (ELF) Program
EAP administers FSU's Emergency Loan Fund (ELF) which was established to aid employees facing unexpected financial emergencies. If eligible<https://eap.fsu.edu/services>, an individual may receive an interest-free loan of up to $1,500, which is repaid through payroll deduction. Additionally, EAP has partnered with Debt Management Credit Counseling Corporation<https://www.dmcccorp.org/debt-management-plans/> (DMCC) to assist those in the FSU community who may be struggling with debt or wanting to increase their credit rating. DMCC has a host of resources that can assist you in regaining the road to financial solvency, including Debt Management Plans and Online Financial Literacy Programs<https://education.dmcccorp.org/>.
Resources
EAP is available 24/7 to respond to any emergency. For assistance by phone, call (850) 644-2288 or toll free at (877) 246-4679. For assistance by email, please click here<https://eap.fsu.edu/who-we-are>.
For tips on managing stress amid the COVID-19 pandemic, please read Coping with Stress and Anxiety during the Coronavirus<https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html>.

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