From cmclaughlin at fsu.edu  Mon Dec  9 09:02:49 2024
From: cmclaughlin at fsu.edu (Casey Mc Laughlin)
Date: Mon, 9 Dec 2024 14:02:49 +0000
Subject: [Hpc-notice] Research Archival Storage
Message-ID: <PH0P220MB05241BAE3BB9D7B27E0606F6B13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>

Hi HPC Users,

We are having an issue with our Archival Storage System availability. Our Systems Team is looking into it. The backend storage is working (so there is no data loss), but the public facing shares (export and Globus) are having issues.

 We will post more information when we have it.

Best regards,
The RCC Team
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From cmclaughlin at fsu.edu  Mon Dec  9 10:50:28 2024
From: cmclaughlin at fsu.edu (Casey Mc Laughlin)
Date: Mon, 9 Dec 2024 15:50:28 +0000
Subject: [Hpc-notice] Research Archival Storage
In-Reply-To: <PH0P220MB05241BAE3BB9D7B27E0606F6B13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
References: <PH0P220MB05241BAE3BB9D7B27E0606F6B13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
Message-ID: <PH0P220MB0524EF827601477193A5331BB13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>

Hi Research Archival users,

The Research Archival service is available again. Both Globus and export.rcc.fsu.edu are working.

We are continuing to monitor it. Thank you for your patience.

Best regards,
Casey McLaughlin
--
Casey McLaughlin
Support Coordinator
FSU ITS Research Computing Center
O: (850) 644-6270
________________________________
From: Casey Mc Laughlin <cmclaughlin at fsu.edu>
Sent: Monday, December 9, 2024 9:02 AM
To: JESfwd-hpc-notice <hpc-notice at lists.fsu.edu>
Cc: JESfwd-hpc-staff <hpc-staff at lists.fsu.edu>; dl-ITS-IncidentReporting <IncidentReporting at fsu.edu>
Subject: Research Archival Storage

Hi HPC Users,

We are having an issue with our Archival Storage System availability. Our Systems Team is looking into it. The backend storage is working (so there is no data loss), but the public facing shares (export and Globus) are having issues.

 We will post more information when we have it.

Best regards,
The RCC Team
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From cmclaughlin at fsu.edu  Tue Dec 10 07:30:45 2024
From: cmclaughlin at fsu.edu (Casey Mc Laughlin)
Date: Tue, 10 Dec 2024 12:30:45 +0000
Subject: [Hpc-notice] Research Archival Storage
In-Reply-To: <PH0P220MB0524EF827601477193A5331BB13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
References: <PH0P220MB05241BAE3BB9D7B27E0606F6B13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
 <PH0P220MB0524EF827601477193A5331BB13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
Message-ID: <PH0P220MB0524154A0695A7160BD182EDB13D2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>

Hello Research Archival users,

The public-facing interface to the Research Archival System is inaccessible again. We are attempting to determine the root cause. Thanks for your patience.

 We will post more information when we have it.

Best regards,
The RCC Team
________________________________
From: Casey Mc Laughlin <cmclaughlin at fsu.edu>
Sent: Monday, December 9, 2024 10:50 AM
To: JESfwd-hpc-notice <hpc-notice at lists.fsu.edu>
Cc: JESfwd-hpc-staff <hpc-staff at lists.fsu.edu>; dl-ITS-IncidentReporting <IncidentReporting at fsu.edu>
Subject: Re: Research Archival Storage

Hi Research Archival users,

The Research Archival service is available again. Both Globus and export.rcc.fsu.edu are working.

We are continuing to monitor it. Thank you for your patience.

Best regards,
Casey McLaughlin
--
Casey McLaughlin
Support Coordinator
FSU ITS Research Computing Center
O: (850) 644-6270
________________________________
From: Casey Mc Laughlin <cmclaughlin at fsu.edu>
Sent: Monday, December 9, 2024 9:02 AM
To: JESfwd-hpc-notice <hpc-notice at lists.fsu.edu>
Cc: JESfwd-hpc-staff <hpc-staff at lists.fsu.edu>; dl-ITS-IncidentReporting <IncidentReporting at fsu.edu>
Subject: Research Archival Storage

Hi HPC Users,

We are having an issue with our Archival Storage System availability. Our Systems Team is looking into it. The backend storage is working (so there is no data loss), but the public facing shares (export and Globus) are having issues.

 We will post more information when we have it.

Best regards,
The RCC Team
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From cmclaughlin at fsu.edu  Tue Dec 10 10:53:06 2024
From: cmclaughlin at fsu.edu (Casey Mc Laughlin)
Date: Tue, 10 Dec 2024 15:53:06 +0000
Subject: [Hpc-notice] Research Archival Storage tentatively back online
In-Reply-To: <PH0P220MB05248A6FCE1C7B33DFE18F17B13D2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
References: <PH0P220MB05241BAE3BB9D7B27E0606F6B13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
 <PH0P220MB0524EF827601477193A5331BB13C2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
 <PH0P220MB0524154A0695A7160BD182EDB13D2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
 <PH0P220MB05248A6FCE1C7B33DFE18F17B13D2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>
Message-ID: <PH0P220MB0524DEB6B6F753BF6EF4B446B13D2@PH0P220MB0524.NAMP220.PROD.OUTLOOK.COM>

Hi Archival Users,

The Research Archival storage service is tentatively back online, and we are continuing to monitor it. We are still evaluating the root cause of the outage, and we will report if it is unavailable again.

Thanks again for your patience.

Best regards,
The RCC Team
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