[Hpc-notice] Storage System Update: Globus and Spear online and available

[Casey Mc Laughlin]

Hi HPC Users,

Thanks for your patience while we worked to get the Globus and Spear services back online. We are pleased to report that both are operational now.

Globus users, please note that we had to change the endpoint names. If you are an existing Globus user, you will need to update your client. The names have changed as follows:

  *   fsurcc#gpfs_home ➡ fsurcc#GPFS#home
  *   fsurcc#gpfs_research ➡ fsurcc#GPFS#research
  *   fsurcc#archival ➡ fsurcc#archival#1
  *   fsurcc#archival-2 ➡ fsurcc#archival#2

In addition, due to new security requirements from the vendor, you will need to link your RCC user credentials with your Globus account. Instructions for doing so are on our website<https://docs.rcc.fsu.edu/storage/globus/#setting-up-a-globus-account-and-endpoint>.

We are also currently experiencing a latent issue where the GPFS file system periodically freezes for a few seconds at a time. With the new storage system running over InfiniBand RDMA fabric, we have noticed long waiting processes on some nodes. There may be occasional interruptions while we work with the vendor to resolve this issue.

If you have any questions or concerns, please let us know: support at rcc.fsu.edu<mailto:support at rcc.fsu.edu>.

Best regards,
The RCC Team
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