From cmclaughlin at fsu.edu Mon Aug 3 16:39:04 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Mon, 3 Aug 2020 20:39:04 +0000 Subject: [Hpc-notice] Annual maintenance daily update - off to a good start Message-ID: Hi RCC Users, Maintenance is off to a good start. We have powered off our storage systems for hardware and software upgrades, which we expect will take several days. There are a lot of moving parts to a parallel storage system, and we have to make sure all of the steps are done in the correct order. Our storage vendor arrived on-site today, and they are working carefully on the upgrade. Tomorrow, we have planned on more power reconfiguration while the system is turned off, continuing work on our storage system upgrades, and some network maintenance. All systems remain unavailable at this time. Refer to our news article for more information, and let us know if you have any questions or issues: support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Tue Aug 4 16:30:23 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Tue, 4 Aug 2020 20:30:23 +0000 Subject: [Hpc-notice] Tuesday update: Annual maintenance continues Message-ID: Hi RCC Users, Maintenance continues to go smoothly. Today's updates are as follows: * The vendor for our storage system is on-site, and we estimate two or three more days until they complete the GPFS and Archival system upgrades. * We are almost done with our power reconfiguration. Tomorrow morning, we will remove the last remaining customer circuits off of Power Distribution Unit (PDU) "A". * Work continues on all of the other items. All systems remain unavailable at this time. Refer to our news article for more information, and let us know if you have any questions or issues: support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Thu Aug 6 17:13:31 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Thu, 6 Aug 2020 21:13:31 +0000 Subject: [Hpc-notice] Thursday update: Annual maintenance getting close to complete Message-ID: Hi RCC Users, Maintenance continues through tomorrow. Today's updates are as follows: * All power upgrades and reconfiguration have been completed. * The Slurm Scheduler has been upgraded to v20.02 (release notes). * Our vendor reports that the storage upgrade is nearly complete, and he expects to be done no later than tomorrow morning. * We optimized the IB network configuration in one out of two racks of HPC nodes, and we plan on upgrading the other one tomorrow. We will post an update tomorrow before 5pm with another status update. If you have any questions, issues, or requests, please let us know: support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Fri Aug 7 17:16:15 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Fri, 7 Aug 2020 21:16:15 +0000 Subject: [Hpc-notice] RCC Systems Maintenance Complete: All services are back online Message-ID: Hi RCC Users, As of this time, all systems are back online. These include: * the High Performance Computing (HPC) cluster, * the Spear cluster, and * the GPFS and Research Archival storage systems. We have a few residual issues to work out, but they are all minor and well-contained. We will post a full summary sometime next week. For now, we have tested major functionality, and everything is working. If you do, however, run into any issues running jobs, accessing storage, or anything else, please let us know by emailing support at rcc.fsu.edu. Thanks, as always, for your patience while we improved our services at the RCC! Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Tue Aug 11 13:39:31 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Tue, 11 Aug 2020 17:39:31 +0000 Subject: [Hpc-notice] License Issues with MATLAB Message-ID: Hi RCC MATLAB Users, We are having trouble with the MATLAB licensing manager, and we are working to correct the issue. The specific error you will see when you attempt to run MATLAB is below: License checkout failed. License Manager Error -97 License Manager cannot start. Check that the specified ports in the license file are not already in use. Restarting your machine may clear the ports. Troubleshoot this issue by visiting: https://www.mathworks.com/support/lme/R2018b/97 Diagnostic Information: Feature: MATLAB License path: 27000 at licensemanager.rcc.fsu.edu:/gpfs/home/[username]/.matlab/R2018b_licenses:/gpfs/research/software/m atlab/r2018b/licenses/license.dat:/gpfs/research/software/matlab/r2018b/licenses Licensing error: -97,121. If you have any questions or concerns, please let us know: support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Wed Aug 12 09:15:47 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Wed, 12 Aug 2020 13:15:47 +0000 Subject: [Hpc-notice] Two things: MATLAB licensing issues resolved, 2FA coming to RCC VPN profile Message-ID: Hi RCC Users, We resolved the MATLAB licensing issue we were experiencing yesterday. Thanks for your patience while we sorted that out. Also, starting tomorrow (Thursday, Aug 13), FSU will require you to perform 2-factor authentication when connecting to the RCC VPN profile, for example, via the AnyConnect client. Details are here: https://faq.its.fsu.edu/security/two-factor-authentication/how-do-i-authenticate-2fa-vpn. Finally, some users are reporting issues with their jobs not starting as quickly as they used to after our maintenance last week. We are working to resolve those issues as quickly as possible. If you have any questions or concerns, please let us know: support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From mgans at fsu.edu Fri Aug 21 14:59:36 2020 From: mgans at fsu.edu (Mitch Gans) Date: Fri, 21 Aug 2020 18:59:36 +0000 Subject: [Hpc-notice] 8/21 Tropical Storm Laura & Depression Fourteen Update Message-ID: Greetings, Tropical Storm Laura has formed in the Atlantic east of the northern Leeward Islands, and Tropical Depression Fourteen is at the northeastern coast of Honduras. We have completed checks at the Sliger Building Data Center and are prepared. We will be carefully monitoring the storms' progress in the coming days, and provide you with another update if the storms appear to be heading our way. If you need to visit the Data Center to perform emergency or disaster-related equipment maintenance, please sign in on the sign-in sheet near the FSUCard reader, and sign out when you leave. No more than 10 people are permitted inside the Data Center at a time, so you are encouraged to limit the number of people arriving with you. Instructions for signing in and safety are posted with the sign-in sheet. Tropical Storm Laura and Depression Fourteen If you have any questions or concerns, please let us know: support at rcc.fsu.edu. Best regards, The RCC Team Mitch Gans Florida State University 2035 E. Paul Dirac Drive Tallahassee, FL 32306-2760 mgans at fsu.edu Office: (850) 644-8555 Cell: (850) 591-6193 Fax: (850) 644-8722 -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Thu Aug 27 09:14:11 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Thu, 27 Aug 2020 13:14:11 +0000 Subject: [Hpc-notice] Issues with Archival System this morning (Thurs A.M.) Message-ID: Hello Research Archival customers, We are having some issues with connectivity between our Export nodes and the Research Archival Storage system this morning. Our Systems Team is aware of the issue, and they are looking into it now. We will post another update when we believe that the issue is fully resolved. In the meantime, please direct any questions or concerns you have our support email: support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: From cmclaughlin at fsu.edu Thu Aug 27 17:20:44 2020 From: cmclaughlin at fsu.edu (Casey Mc Laughlin) Date: Thu, 27 Aug 2020 21:20:44 +0000 Subject: [Hpc-notice] RESOLVED: RCC Research Archival Storage issues Message-ID: Hi Archival Storage customers, The Systems Team reports that the issue has been resolved. Thanks for your patience. If you continue to experience issues, please send them to our support email, support at rcc.fsu.edu. Best regards, The RCC Team -------------- next part -------------- An HTML attachment was scrubbed... URL: