[FCLCA] Position Announcement Nova Southeastern University - Assistant Director of Academic Support Services

[Cortney Stein]

Good morning, all,

The Tutoring and Testing Center at NSU is excited to announce the Assistant Director of Academic Support Services (Job Number 506222) position has been posted. The position oversees our peer tutoring, peer academic consulting, and testing operations. Interested applicants can apply online here: https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnsucareers.nova.edu%2Fen-us%2Fjob%2F506222%2Fassistant-director-academic-support-services-997677&data=05%7C02%7Cfclca%40lists.fsu.edu%7Ca32fa26b28324ae26bbc08dcec5bbc5e%7Ca36450ebdb0642a78d1b026719f701e3%7C0%7C0%7C638645126003827222%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=R8NTIFoeieyL2cnWLv6jNsIj8Pmz6koaIZGpnfcK5F4%3D&reserved=0. Please feel free to share this with any colleagues who may be interested.

Assistant Director of Academic Support Services

Essential Job Functions


  1.  Plans, directs, supervises, and coordinates work activities of subordinates and staff, including hiring, coaching, evaluating, and terminating, all in accordance with University policies and procedures.

2. Prepares, updates, and ensures accuracy of information provided to students regarding examination application procedures, fees, sample questions, and administration.

3. Serves as assigned Institutional Test Administrator/Master Site Administrator for examinations received from outside institutions.

4. Assists in arrangements for test proctoring for NSU students at other institutions or other site locations.

5. Oversees use of Banner for obtaining student data and input of test scores.

6. Oversees the academic success coaching program.

7. Develops strategic outreach initiatives and established program objectives designed to support academic success within the undergraduate population.

8. Recruits, hires, schedules, supervises, trains, and evaluates tutors in proper procedures and effective tutoring techniques in compliance with CRLA certification.

9. Responsible for CRLA certification materials, applications, and credentialing of tutors and center.

10. Assists in the development and execution of marketing strategies with an emphasis on target students and at-risk students.

11. Assists in the development and execution of policies and procedures in response to student retention and student success efforts.

12. Fosters and maintains strong working and collaborative relationships with faculty and academic administrators.

13. Assists with departmental activities related to Shark Preview.

14. Completes special projects as assigned.

15. Performs other duties as assigned or required.

Required Education: Bachelor's Degree with two years of experience in an educational environment. (Master's Degree with supervisory experience preferred)

Feel free to reach out if you have any questions!

Cortney Stein, M.A. (she/her/hers)
Assistant Dean, Student Success
Tutoring and Testing Center
Office (954) 262-7902 | Cell (954) 268-7705
Book time with Cortney Stein <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Foutlook.office.com%2Fbookwithme%2Fuser%2Fd8d52a3aee5a476680e9be5d7d7f4049%40nova.edu%3Fanonymous%26ep%3Dpcard&data=05%7C02%7Cfclca%40lists.fsu.edu%7Ca32fa26b28324ae26bbc08dcec5bbc5e%7Ca36450ebdb0642a78d1b026719f701e3%7C0%7C0%7C638645126003827222%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=1fV9lyQLCPD53oaAKp7l0veL1tK7XxzN87abIlvhxTs%3D&reserved=0>
cortney.stein at nova.edu | nova.edu<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnova.edu%2F&data=05%7C02%7Cfclca%40lists.fsu.edu%7Ca32fa26b28324ae26bbc08dcec5bbc5e%7Ca36450ebdb0642a78d1b026719f701e3%7C0%7C0%7C638645126003827222%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=WTHNblPoxh%2Bp%2BVCt8VsE9MvZ9o%2B%2F%2B6la4cYsaXs%2FDIQ%3D&reserved=0>

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