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Hello Research Archival users,</div>
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The public-facing interface to the Research Archival System is inaccessible again. We are attempting to determine the root cause. Thanks for your patience.</div>
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We will post more information when we have it.</div>
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Best regards,</div>
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<span style="font-family: Arial; font-size: 11pt; line-height: 1.15;">The RCC Team<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Casey Mc Laughlin <cmclaughlin@fsu.edu><br>
<b>Sent:</b> Monday, December 9, 2024 10:50 AM<br>
<b>To:</b> JESfwd-hpc-notice <hpc-notice@lists.fsu.edu><br>
<b>Cc:</b> JESfwd-hpc-staff <hpc-staff@lists.fsu.edu>; dl-ITS-IncidentReporting <IncidentReporting@fsu.edu><br>
<b>Subject:</b> Re: Research Archival Storage </font>
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Hi Research Archival users,</div>
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The Research Archival service is available again. Both Globus and export.rcc.fsu.edu are working.</div>
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We are continuing to monitor it. Thank you for your patience.</div>
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<span style="background-color:rgb(255,255,255)">Best regards,</span></div>
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<span style="background-color:rgb(255,255,255)">Casey McLaughlin</span></div>
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<span style="background-color:rgb(255,255,255)">--</span></div>
<div style="color:rgb(0,0,0)"><span style="font-family:Arial; font-size:16pt; line-height:1.15"><b>Casey McLaughlin</b></span><span style="font-family:Arial; font-size:11pt; line-height:1.15"><br>
<b>Support Coordinator</b><br>
FSU ITS Research Computing Center<br>
O: (850) 644-6270 <br>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Casey Mc Laughlin <cmclaughlin@fsu.edu><br>
<b>Sent:</b> Monday, December 9, 2024 9:02 AM<br>
<b>To:</b> JESfwd-hpc-notice <hpc-notice@lists.fsu.edu><br>
<b>Cc:</b> JESfwd-hpc-staff <hpc-staff@lists.fsu.edu>; dl-ITS-IncidentReporting <IncidentReporting@fsu.edu><br>
<b>Subject:</b> Research Archival Storage </font>
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Hi HPC Users,</div>
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We are having an issue with our Archival Storage System availability. Our Systems Team is looking into it. The backend storage is working (so there is no data loss), but the public facing shares (export and Globus) are having issues.</div>
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We will post more information when we have it.</div>
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Best regards,</div>
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The RCC Team</div>
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