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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:green"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Library Human Resources <LibraryHR@ucf.edu>
<br>
<b>Sent:</b> Friday, April 18, 2025 8:35 AM<br>
<b>Subject:</b> Job Posting: Library Technical Supervisor - Access Services <o:p>
</o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">The Opportunity</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Join the University of Central Florida (UCF) Libraries as we seek a forward-thinking and service-oriented supervisor to direct our Access Services Desk day shift. As a supervisor
in Access Services, you’ll play a crucial role in ensuring seamless access to the Libraries’ resources and spaces for our academic community.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Members of Access Services manage service desks in multiple locations -- the John C. Hitt Library and the Curriculum Materials Center, located nearby and serves the College of
Community Innovation and Education. This dedicated team provides cohesive, user-focused services in the circulation of materials and course reserves, management of study rooms, the safety and security of our facilities, and management of fines and bills. In
the Hitt Library, we also have a state-of-the-art Automated Retrieval Center (ARC), a high-density storage facility where library materials are kept and accessed by robotic systems to retrieve items on demand.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">You will manage projects that streamline processes to improve service quality across service points, implement new technological solutions to improve user experiences, and support
ongoing efforts to efficiently relocate materials across the Libraries. Working alongside dedicated library professionals who share your commitment to excellence, you'll have the opportunity to shape the future of library access and space utilization at one
of the nation's largest universities.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">This position combines strategic leadership with hands-on innovation, ideal for a service-minded professional ready to make their mark in the amazing UCF Libraries.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Responsibilities:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Supervises, trains, and evaluates Access Services Desk day unit Library Technical Assistants and student workers.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Develops staff and student desk schedules.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Manages the circulation of materials, providing assistance and general information to patrons.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Troubleshoots problems and resolve issues.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Manages the process and maintenance of print course reserves.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Updates, interprets, and implements Access Services desk and circulation policies and procedures.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Manages the performance of financial transactions and record keeping related to fines, book bills, and interlibrary loan materials.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Responsible for the management of Special Borrower routines.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Manages the opening or closing of the building as assigned.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Minimum Qualifications</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">High School Diploma or Equivalent and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. <a href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.leg.state.fl.us%2FStatutes%2Findex.cfm%3FApp_mode%3DDisplay_Statute%26Search_String%3D%26URL%3D0100-0199%2F0112%2FSections%2F0112.219.html&data=05%7C02%7Cfla-facrl%40lists.fsu.edu%7C2cda6eec2f104ec5dbd608dd7e7cf1ec%7Ca36450ebdb0642a78d1b026719f701e3%7C0%7C0%7C638805797307164229%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=gbyCut9HH6zqt%2BnSnzKnj1ROSM%2BGSuYbH2T1xo0kntY%3D&reserved=0" originalSrc="http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0100-0199/0112/Sections/0112.219.html" target="_blank"><b>Click
here for more information</b></a><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Preferred Qualifications</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo6"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">2+ years of leadership experience.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo6"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Experience working in a library setting or higher education setting.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo6"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Experience with Alma/Primo or other Library Services Platform.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo6"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Outstanding customer service experience.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo6"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Strong communication and interpersonal skills to serve our university and central Florida communities.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Additional Application Materials Required:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">For full consideration, applicants must include a resume and cover letter that highlights relevant leadership experience.<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Special Instructions to the Applicants:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Work Schedule</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Monday - Friday, 8:45 am - 5:15 pm<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Expected Salary</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">$23.33 to Negotiable<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Job Posting End Date</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">05-15-2025-12-00-AM<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">For full details and to apply:
<a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fucflib.fyi%2Fjob-lts-as-day&data=05%7C02%7Cfla-facrl%40lists.fsu.edu%7C2cda6eec2f104ec5dbd608dd7e7cf1ec%7Ca36450ebdb0642a78d1b026719f701e3%7C0%7C0%7C638805797307184965%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=PsKC15JRX%2F2bWFKGpssTEY%2FdSAQLdJX6HXo7A4dheIg%3D&reserved=0" originalSrc="https://ucflib.fyi/job-lts-as-day">https://ucflib.fyi/job-lts-as-day</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:gray;background:white">Please note:</span></i><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:gray;background:white"> Florida has a very broad open records
law (F.S. 119). Emails may be subject to public disclosure.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#212121">My workday may be different than your workday. Please do not feel obligated to respond to this email outside your regular working hours.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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