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<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">Dear Colleagues,<o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">Many thanks to those who have contributed to the
</span><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><a href="https://urldefense.com/v3/__https://rollins.co1.qualtrics.com/jfe/form/SV_8nOAf6sTRy3vFMa__;!!PhOWcWs!hImtB0K4jjOmRIc7qeXE8sCTQG_614hyrnqrlPKegasmmANfDUa0G9VbXKVfz9Ib-FkNwg$"><span style="color:#1155CC">survey on library vendor service expectations</span></a><span style="color:black">
which collects the perceptions of workers from vendors and academic/public libraries. We’re looking forward to sharing our initial findings during
</span><a href="https://urldefense.com/v3/__https://www.electroniclibrarian.org/2022-preliminary-program/__;!!PhOWcWs!hImtB0K4jjOmRIc7qeXE8sCTQG_614hyrnqrlPKegasmmANfDUa0G9VbXKVfz9J1e5Dwiw$"><span style="color:#1155CC">Camp ER&L</span></a><span style="color:black"> in March. </span><o:p></o:p></span></p>
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<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">The survey includes a Likert scale rating the priorities of 22 library vendor service topics and collects individual (not organizational) perceptions. Vendor
workers complete this scale based on what they believe their library customers view as important and valued. All respondents are provided an opportunity for optional, confidential comments. </span><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><o:p></o:p></span></p>
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<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">We’ve received over 350 international responses, with 77% from academic library workers, 12% from vendor workers and 11% from public library workers.
<b>The survey will close on February 28th. If you have already shared your experiences via the survey, please encourage your colleagues to do so. </b></span><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><o:p></o:p></span></p>
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<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">As a validation measure, this confidential survey collects limited contact information (name and email address). Participants receive a copy of their response
by email. Identities of respondents are confidential and will not be shared with any third parties. This research is planned for publication as a peer-reviewed journal article, with results also to be shared at professional conferences.</span><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">To contribute to this research, please visit
</span><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><a href="https://urldefense.com/v3/__https://rollins.co1.qualtrics.com/jfe/form/SV_8nOAf6sTRy3vFMa__;!!PhOWcWs!hImtB0K4jjOmRIc7qeXE8sCTQG_614hyrnqrlPKegasmmANfDUa0G9VbXKVfz9Ib-FkNwg$"><span style="color:#1155CC;background:white">https://rollins.co1.qualtrics.com/jfe/form/SV_8nOAf6sTRy3vFMa</span></a><span style="color:black">
on or before February 28, 2022.</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:black">Thank you for your interest and your contribution. If you have any questions or need to verify whether you’ve already completed the survey :-), please contact
Jonathan Harwell (</span><span style="font-size:12.0pt;font-family:"Palatino Linotype",serif"><a href="mailto:jharwell@rollins.edu"><span style="color:#1155CC">jharwell@rollins.edu</span></a><span style="color:black">) or Erin Gallagher (</span><a href="mailto:gallaghere@ufl.edu"><span style="color:#1155CC">gallaghere@ufl.edu</span></a><span style="color:black">).<o:p></o:p></span></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">****************************</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">Jonathan H. Harwell</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">Head of Content Curation</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">Associate Professor</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">Olin Library</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">Rollins College</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">1000 Holt Ave. – 2744</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">Winter Park, FL 32789-4499</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#0563C1;border:none windowtext 1.0pt;padding:0in"><a href="mailto:jharwell@rollins.edu" target="_blank"><span style="color:blue">jharwell@rollins.edu</span></a></span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Palatino Linotype",serif;color:#1F497D;border:none windowtext 1.0pt;padding:0in">407-646-2148</span><span style="font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:#323130"><o:p></o:p></span></p>
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