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<p class="MsoNormal">Hi Jennifer!<br>
<br>
<o:p></o:p></p>
<p class="MsoNormal">We use Brainfuse.com. We’ve used them since 2009 for both a peer tutoring platform and professional tutoring (including their writing lab). Accounting, math, and writing get the most usage. Survey results are generally positive from students
who work with them – higher for the writing lab than for professional tutoring. Very few issues that have disrupted service for students, and quick to resolve them when they do occur.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.0pt">Kristie Keuntjes, M.Ed.</span></b><span style="font-size:13.0pt"> | Learning Services Coordinator, School of Nursing<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Certified Learning Center Professional – Level 3<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Rasmussen University<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt">Office: 352-291-8568<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:13.0pt;color:#1F497D"><a href="https://urldefense.com/v3/__http://rasmussen.edu/__;!!PhOWcWs!n7an1VmxrL-7Lb6hDt1W5i0WdGScNNjqKsYBc5js0SM0bBsc_JUKLe_dEoWd11XGvw$">Rasmussen.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><i><span style="font-size:10.0pt;color:#828487">Confidentiality.</span></i><i><span style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-autospace:none"><i><span style="font-size:10.0pt;color:#828487">This electronic transmission is strictly confidential to the sender and intended solely for the addressee. It may contain information which is covered by legal,
professional or other privilege. If you are not the intended addressee, or someone authorized by the intended addressee to receive transmissions on behalf of the addressee, you must not retain, disclose in any form, copy or take any action in reliance on
this transmission. If you have received this transmission in error, please notify the sender as soon as possible and destroy this message.</span></i><i><span style="font-size:10.0pt;color:#1F497D"><o:p></o:p></span></i></p>
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<p class="MsoNormal"><b>From:</b> FCLCA <fclca-bounces@lists.fsu.edu> <b>On Behalf Of
</b>Jennifer Bebergal via FCLCA<br>
<b>Sent:</b> Thursday, January 14, 2021 6:09 PM<br>
<b>To:</b> fclca@lists.fsu.edu<br>
<b>Cc:</b> Jennifer Bebergal <bebergal@fau.edu><br>
<b>Subject:</b> [FCLCA] Outside tutoring companies<o:p></o:p></p>
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<b><span style="font-size:8.0pt;font-family:"Segoe UI",sans-serif;color:#910A19">External Email</span></b><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi everyone,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I hope you are doing well. We have heard that UF is using Knack and is reportedly happy with them. My dean is wondering if any other schools are using outside tutoring companies (Smartthinking,
Knack, or others) to supplement the tutoring that you provide. If you are, please share which company, what courses they support, how you fund them and at what level, what type of utilization you get, and what your thoughts are. Thank you all!<o:p></o:p></span></p>
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<p class="xmsonormal" style="background:white"><span style="color:#201F1E"> <o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#1F497D">Best wishes,</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><b><span style="color:#C00000">-Jennifer</span></b><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#1F497D"> </span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#1F497D">Jennifer Bebergal, Ed.D.</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#1F497D">Associate Dean for Retention and Academic Support</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#1F497D">Certified Learning Center Professional – Level 4, Lifetime</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><b><span style="color:#C00000">C</span></b><span style="color:#1F497D">enter for </span><b><span style="color:#C00000">L</span></b><span style="color:#1F497D">earning </span><b><span style="color:#C00000">A</span></b><span style="color:#1F497D">nd </span><b><span style="color:#C00000">S</span></b><span style="color:#1F497D">tudent </span><b><span style="color:#C00000">S</span></b><span style="color:#1F497D">uccess
(CLASS)</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#17365D">Florida Atlantic University</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#17365D">777 Glades Road, GS 223</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#17365D">Boca Raton, FL 33431</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span lang="ES-MX" style="color:#1F497D">561-297-2432</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="color:#201F1E"><a href="https://urldefense.com/v3/__http:/www.fau.edu/CLASS__;!!PhOWcWs!ibK3kSOEHqeg9WhqJPu5TifRxFU2Lh0ErHlz_Njb72chStoSwNRhS34k-s_ldr5Xhg$" target="_blank"><span lang="ES-MX">www.fau.edu/CLASS</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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